Langtech's support team is available 24 hours a day to respond to client IT requests. We are local, so whether you have a problem with a printer or application, or you need to review which software solution is best for your evolving business, our dedicated team of consultants and engineers will handle any request expertly and efficiently. We are available for an on-site any time of the day or night to address an emergency.
When users have questions or problems with their computer systems, they need a resolution in a timely fashion. Langtech's clients have immediate access to a dispatch team that manages requests by phone and email and coordinates the best time for users to receive one-on-one assistance.
Langtech's help desk provides quick resolutions to client requests by providing:
I have rarely worked with a firm that was so organized that I could count on continuously delivering function that allowed me to meet my commitments. It was truly a pleasure working with Langtech!Michael Skinner, (Large semiconductor firm)
Langtech gives us the technology and capacity of a big companyBill Scott, Partner, Agland Investment Services
We wouldn't know what to do without Langtech - they always have our backs.Carol Wong, Fund Manager, DBL Investors
If I have problems, they are always there and are very responsiveJoy Knox, IT Manager, Mohr Davidow Ventures
Langtech was on time, within budget, and the staff had a wealth of knowledge.2 thumbs up!Director of IT, Health Systems Design, Inc.
I'm continually Impressed with their knowledge of the latest trends in our industryKevin Finck, Sr Partner, Fink & Dadras LLP.
We have incredible reliability throughout our years of experiences with themMaurice Werdegar, CEO, Western Technology Investment.
Langtech provides all of our IT solutions in an efficient, timely manner at a very fair priceSteve Pence, President, US Sports, Nike Camps
Langtech has demonstrated that they truly get our business at all levels.Partner, Panorama Capital
Langtech been fantastic at responding quickly to our rapidly changing technology needs. We're so thankful to have you all on the Super Bowl team!Danielle, Vice President, San Francisco Bay Area Super Bowl 50 Host Committee Capital
I needed help after midnight. They called me back in less than 10 minutes and then resolved my issue completely. All with a great attitude. I truly appreciate it!Cathy, SF-based Venture Capital Firm
We switched to Langtech because security, strong customer service, uptime, and a knowledge of how our industry can best leverage cloud services are all critical for us. Their team has been awesome and we haven't looked back!Todd Schneider, Partner, Schneider Wallace Cottrell Konecky LLP